Uganda Civil Aviation Authority speaks out on cases of alleged extortion of money from passengers at Entebbe International Airport.
The Uganda Civil Aviation Authority on thursday issued a public notice about cases of alleged extortion of money from passengers at Entebbe International Airport.
The notice comes after several trending videos on social media including Tiktok and twitter accusing Entebbe Airport Staff of extorting money from passengers before clearing them to take flights.
In the videos and posts made on social media, Ugandans called on the government to intervene in what they called a growing vice at the National main entrance and exit route where many travelers have missed several flights because of the corruption.
In response to the accusations, Uganda Civil Aviation Authority in an official statement said it does not in any way condone such acts and where such incidents have happened, it is highly regrettable and unacceptable.
“We would like to assure the public that previously reported cases with specific details have been thoroughly investigated and where staff of various agencies operating at the airport were found culpable,serious disciplinary action was taken, including termination of contracts and withdrawal of airport access passes from them among others.” the statement partially reads.
CAA reiterated its commitment to continue engaging all the airport service providers to take tough action on any one found culpable of such vices, and also ensure that complaints are duly addressed to the satisfaction of the airport users.
The authority further asked travellers not to be compelled or lured into paying money to staff they interface with in the course of travel through Entebbe airport and asked the public to report any cases of extortion of money in exchange of favours because such acts are illegal and criminal.